
The strategy of surrounding the core product with supplementary value-adding services is known in product marketing circles as the process of creating the:
A) product
B) service product
C) supplementary product
D) augmented product
E) expected product
Correct Answer:
Verified
Q1: The manner in which a service is
Q2: _ services are indispensable to delivery and
Q3: Which of the following is NOT a
Q4: Some service firms require a formal membership
Q5: Which of the following is NOT a
Q7: Supplementary services hold strategic value for a
Q8: Which of the following types of services
Q9: Creating a formal relationship with customers is
Q10: A motel offers parking facilities for recreational
Q11: Pricing, delivery, appearance of facilities and personnel,
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