
Creating a formal relationship with customers is important for some service providers.Which of the following is least likely to require this form of relationship?
A) Banks
B) Insurance companies
C) Medical benefits funds
D) All of the above
E) None of the above
Correct Answer:
Verified
Q4: Some service firms require a formal membership
Q5: Which of the following is NOT a
Q6: The strategy of surrounding the core product
Q7: Supplementary services hold strategic value for a
Q8: Which of the following types of services
Q10: A motel offers parking facilities for recreational
Q11: Pricing, delivery, appearance of facilities and personnel,
Q12: The four groups of facilitating services are:
A)information,
Q13: Everything potentially feasible to attract and hold
Q14: An auto repair service has a coffee
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