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The Manner in Which a Service Is Provided and the Physical

Question 1

Multiple Choice
The manner in which a service is provided and the physical environment is often referred to as the: A)service atmosphere B)service environment C)servicescape D)service metrics E)service blueprint

The manner in which a service is provided and the physical environment is often referred to as the:


A) service atmosphere
B) service environment
C) servicescape
D) service metrics
E) service blueprint

Correct Answer:

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