In terms of the 'building the service model and creating customer value' model, which of the following services could be classified as having the most fixed and predictable duration of customer use?
A)Movies
B)Hotels
C)Restaurants
D)Golf courses
E)Rental cars

Question

Quizplus · Accepted Answer

Movies typically have a fixed and predictable duration as they are a set length of time, unlike the variability seen in the usage of hotels, restaurants, golf courses, and rental cars.

In Terms of the 'Building the Service Model and Creating