Service firms with multi-site operations make use of ________ and ________ to centralise functions that don't require face-to-face contact.
A)automation; personalisation
B)technology; scripts
C)scripts; role plays
D)technology; telecommunications
E)call centres; role plays

Question

Quizplus · Accepted Answer

Service firms with multi-site operations make use of technology and telecommunications to centralize functions that don't require face-to-face contact. This allows for more efficient and streamlined operations across multiple locations.

Service Firms with Multi-Site Operations Make Use of ________ and ________

Service Firms with Multi-Site Operations Make Use of and