Ramon is salesperson for a car manufacturing company.One of his prospects raises an objection,saying that the car is too expensive.Ramon listens to the objection carefully.According to the LAARC method,once Ramon has listened to the customer express his or her objection,he should:
A)continue listening.
B)assess the objection.
C)acknowledge the objection.
D)respond to the objection.
E)ask confirmatory questions.

Question

Ramon is salesperson for a car manufacturing company.One of his prospects raises an objection,saying that the car is too expensive.Ramon listens to the objection carefully.According to the LAARC method,once Ramon has listened to the customer express his or her objection,he should:​
A)​continue listening.
B)assess the objection.
C)​acknowledge the objection.
D)​respond to the objection.
E)​ask confirmatory questions.

Quizplus · Accepted Answer

According to the LAARC method, after listening to the objection, the next step is to acknowledge the objection. This involves showing the customer that you understand their concern.

Ramon Is Salesperson for a Car Manufacturing Company