Anxious Ally Doesn't Know Her Requests for the Hamilton Furniture

Anxious Ally doesn't know her requests for the Hamilton Furniture Manufacturer's purchasing agent (PA) to call her are never even getting to the PA.On her last visit to the firm she told her sales assistant that the PA's secretary "did not seen to know what she was doing." Unfortunately, that remark was overheard.Now the PA's secretary is sabotaging Ally's efforts.What role is the PA's secretary playing?

A) gatekeeper
B) user
C) influencer
D) decider
E) initiator