A salesperson for a security company walks into a prospect's office and says; "Did you know that according to a recent RCMP study, 10 percent of your employees have stolen something tangible from your company?" What kind of opening question approach is the salesperson using?
A)curiosity
B)customer-benefit
C)shock
D)opinion
E)premium

Question

Quizplus · Accepted Answer

The salesperson is using a shock approach by presenting a surprising and alarming statistic to get the prospect's attention and create a sense of urgency to address potential security breaches in the company.

A Salesperson for a Security Company Walks into a Prospect's