If you walk into your prospect's office and she says "I'm sorry, but there is no use in us talking.I'm satisfied with my current suppliers.Thanks for coming by." What kind of question would you use to potentially change this negative scenario?
A)direct
B)nondirective
C)rephrasing
D)directional
E)redirect

Question

Quizplus · Accepted Answer

Redirect questions are used to change the focus of the conversation and can help in overcoming objections by steering the discussion towards potential benefits or new perspectives.

If You Walk into Your Prospect's Office and She Says