A restaurant chain is working on improving the quality of its food and service. To track its progress, it recruits customers who agree to respond to customer satisfaction surveys once every three months over the next two years. What kind of data is the restaurant chain collecting?

Question

Quizplus · Accepted Answer

Panel data refers to collecting data from the same group of individuals over a period of time, which is exactly what the restaurant chain is doing by recruiting customers to respond to customer satisfaction surveys every three months for two years. This type of data allows the chain to track changes in satisfaction levels over time and monitor the effectiveness of its efforts to improve food and service quality.

A Restaurant Chain Is Working on Improving the Quality of Its