When a sale is lost,it is important to review the chain of events because:
A)a client that has been lost once will be lost again
B)the sales manager must take disciplinary action against the salesperson
C)the salesperson should determine how to retaliate against the competition
D)the salesperson will be able to learn from mistakes
E)the client must decide to offer referrals

Question

Quizplus · Accepted Answer

Reviewing the chain of events is important because it allows the salesperson to learn from their mistakes and avoid making the same errors in the future. This will help them improve their skills and increase their chances of successfully closing future sales. None of the other options listed provide a constructive solution for addressing a lost sale.

When a Sale Is Lost,it Is Important to Review the Chain