Once a salesperson has lost a deal,the salesperson should:
A)remove the client's records from the CRM system
B)send the client an e-mail expressing displeasure with the negotiation process
C)avoid any future contact with the client
D)make sure the client knows about the weaknesses of the competitor
E)keep the door open for future sales

Question

Quizplus · Accepted Answer

Keeping the door open for future sales is always a good practice, even if a deal is lost. Maintaining a positive relationship with the client and being available for future opportunities can potentially lead to future business. Removing the client's records from the CRM system or expressing displeasure with the negotiation process can harm any chance of future sales. Avoiding any future contact or belittling competitors does not reflect well on the salesperson and can damage their reputation.

Once a Salesperson Has Lost a Deal,the Salesperson Should