After closing a sale,the salesperson should do which of the following?
A)Discuss the customer's family and other personal matters.
B)Describe the satisfaction that will come from owning the product.
C)Ask the customer to write a testimonial about the value of the product.
D)Initiate a general conversation about the industry and economy.
E)Discuss other products the buyer could have purchased instead.

Question

Quizplus · Accepted Answer

After closing a sale, it is important for the salesperson to reinforce the satisfaction the customer will get from owning the product. This can help build customer loyalty and encourage repeat business. It is not appropriate to discuss personal matters or other products the customer could have purchased, and asking for a testimonial may come across as pushy. Initiating a general conversation about the industry and economy may be tangentially related but is not directly relevant to the customer's purchase satisfaction.

After Closing a Sale,the Salesperson Should Do Which of the Following