To deliver quality service effectively, a service provider must ________.
A) deal with the needs of the business first
B) deal with the customer's business concerns first
C) rush in to solve the problem quickly
D) deal with the human being first

Question

Quizplus · Accepted Answer

Dealing with the human being first is crucial for delivering quality service effectively. It emphasizes understanding and addressing the customer's personal needs and emotions, which is foundational in building trust and ensuring satisfaction.

To Deliver Quality Service Effectively, a Service Provider Must ________