The Home Depot differentiates its product offerings from its competition with stores like Sam's by offering delivery and installation, financing arrangements, and repairs. The Home Depot is differentiating through
A) product ancillaries.
B) company quality.
C) customer services.
D) company features.
E) product features.

Question

Quizplus · Accepted Answer

The Home Depot is differentiating itself from its competition by offering additional customer services such as delivery and installation, financing arrangements, and repairs. These services are not necessarily related to the product itself, but rather provide additional support and convenience for the customer. This falls under the category of customer services.

The Home Depot Differentiates Its Product Offerings from Its Competition