Craig had heard stories about toaster disasters from his friends. This brand blew up, that one shorted out, another had not lasted even a year, and so on. He knew he should not consider those brands. They were Craig's:
A) retrieval set.
B) inert set.
C) expanded set.
D) inept set.

Question

Quizplus · Accepted Answer

The inept set consists of brands that a consumer considers unacceptable and would not consider purchasing based on past experiences or negative information.

Craig Had Heard Stories About Toaster Disasters from His Friends