Question 1

Employees who show organizational citizenship tend to

Accepted Answer

Organizational citizenship refers to the behaviors of employees that are not part of their formal job requirements but that nevertheless help to facilitate organizational functioning. Employees who exhibit these behaviors often fit well into the culture of the organization because they go above and beyond their job duties, showing a commitment to the organization's values and goals. This is not necessarily related to being at the managerial level or using management by objectives, which are specific management techniques or positions.

Question 2

Giving employees greater freedom, responsibility, choice, and authority on the job is characteristic of

Accepted Answer

Job enrichment involves enhancing a job by adding more meaningful tasks and duties to make the position more rewarding for the employee. This often includes giving employees more autonomy and responsibility.

Question 3

Job enrichment can be thought of as a way to increase __________ motivation.

Accepted Answer

Job enrichment is designed to enhance an employee's satisfaction and engagement with their work by adding more meaningful tasks and giving them more autonomy, which increases intrinsic motivation.

Question 4

To combat boredom, many companies are having workers do a complete cycle of work, are giving them direct feedback about their progress, and are encouraging them to learn new skills. All of these are a part of an approach known as

Accepted Answer

Job enrichment involves enhancing a job's complexity to give employees more control over their work, including tasks like completing a full cycle of work, receiving direct feedback, and learning new skills to combat boredom and increase job satisfaction.

Question 5

Which of the following is NOT a term used to describe the approach that involves working away from the office but using a computer to stay connected throughout the workday?

Accepted Answer

Quality circle is a term used in management and organizational contexts to refer to a group of workers who meet regularly to discuss workplace improvement and problem-solving strategies, not remote work.

Question 6

The organizational culture involves which of the following?

Accepted Answer

Organizational culture encompasses all aspects mentioned: hiring, training, discipline, dismissal processes, dress codes, celebration of special occasions, conflict resolution methods, and power-sharing mechanisms. These elements collectively define the environment, values, and practices within an organization.

Question 7

Regarding employees who show organizational citizenship, which of the following statements is FALSE?

Accepted Answer

Organizational citizenship refers to the behaviors of employees that are beneficial to the organization and are not part of their formal job requirements. These behaviors include going beyond their job description, displaying good sportsmanship, and keeping informed about the company. Employees who exhibit organizational citizenship are generally viewed positively by their peers, not as troublemakers, making option C the false statement.

Question 8

How people are hired and trained, disciplined, and dismissed as well as how employees dress, communicate, resolve conflicts, and celebrate occasions are aspects of the

Accepted Answer

Organizational culture encompasses the values, behaviors, and shared vision that contribute to the environment of an organization. It includes how people are hired, trained, disciplined, and dismissed, as well as norms around dress, communication, conflict resolution, and celebrations, which are all elements that define the culture within an organization.

Question 9

The distinct customs, beliefs, values, attitudes, and rituals that develop over time within a job setting are referred to as the

Accepted Answer

Organizational culture encompasses the shared customs, beliefs, values, attitudes, and rituals that develop within a job setting, influencing how employees interact and work together.

Question 10

Which of the following involves making a job more personally rewarding, interesting, or intrinsically motivating and typically involves increasing worker knowledge?

Accepted Answer

Job enrichment involves modifying a job to make it more rewarding, interesting, and motivating for the person doing it. This often includes increasing the worker's autonomy, providing more feedback, and expanding the tasks the worker is responsible for, which can lead to an increase in worker knowledge and skills.

Question 11

Job enrichment increases workers'

Accepted Answer

Job enrichment is designed to enhance employees' job satisfaction and intrinsic motivation by giving them more responsibility, autonomy, and opportunities to grow, leading to feelings of empowerment.

Question 12

Which of the following would tend to make a job more intrinsically motivating?

Accepted Answer

Increasing workers' knowledge tends to make a job more intrinsically motivating because it enhances their competence and mastery over their work, leading to greater job satisfaction and motivation from within.

Question 13

Which of the following involves the employee working from home but using a computer to stay connected to the office throughout the day?

Accepted Answer

Flexplace involves an arrangement where the employee works outside of the traditional office environment, such as from home, but remains connected to their workplace through the use of technology like computers and the internet.

Question 14

The key that underlies job enrichment is an increase in the workers'

Accepted Answer

Job enrichment is a way to increase employee motivation and satisfaction by giving them more responsibility and autonomy. This can be done by increasing the number of tasks that they are responsible for, giving them more control over their work, or providing them with more opportunities to learn and grow.

Question 15

Regarding employees who show organizational citizenship, which of the following statements is FALSE?

Accepted Answer

Organizational citizenship behaviors are typically highly valued by managers and employers because they go beyond the basic requirements of the job to contribute to the organization's success. Therefore, the statement that such employees are rarely valued and tend to develop burnout is false.

Question 16

Her fellow employees consider Arica to be helpful, conscientious, and courteous. Arica does not gossip, complain, or make small problems into bigger ones. She always attends voluntary and mandatory meetings in order to keep herself informed about organizational issues. Arica is displaying the characteristics of

Accepted Answer

Arica's behavior exemplifies organizational citizenship, which refers to actions that are beneficial to the organization and are not part of the employee's formal job requirements. These include being helpful, conscientious, and courteous, not engaging in negative behaviors like gossiping or complaining, and participating actively in organizational activities.

Question 17

An employee who makes positive contributions to the success of an organization in ways that go beyond his or her job description is exhibiting

Accepted Answer

Organizational citizenship refers to the behavior of an individual in an organization who performs tasks and engages in activities that are beyond their specified job requirements. This includes actions that support the organizational environment and contribute positively to its culture and functioning, which is not directly tied to their formal role or job description.

Question 18

Chet wants to provide job enrichment for his employees. He can accomplish this in all of the following ways EXCEPT by

Accepted Answer

Job enrichment involves increasing the depth of a job to provide greater levels of responsibility, autonomy, and growth opportunities. Having employees complete an isolated part of the larger process (A) does not enrich their job but rather limits their scope and understanding of the overall process, which contradicts the principles of job enrichment. Options B, C, and D all contribute to job enrichment by broadening skills, providing a holistic view of the work process, and increasing autonomy and responsibility, respectively.

Question 19

Workers are encouraged to continuously learn and exercise a broad range of options, skills, and information related to their occupations in which management approach?

Accepted Answer

Job enrichment involves redesigning jobs so that they are more challenging to the employee and have less repetitive work. This approach often includes encouraging workers to learn new skills and exercise a broad range of options and information related to their occupations.

Question 20

Within an organization, the social climate including the customs, attitudes, and rituals is known as the

Accepted Answer

Organizational culture refers to the shared values, beliefs, and practices that characterize an organization, influencing its social climate and how employees interact.

Quiz 18: Applied Psychology

Employees who show organizational citizenship tend to

Giving employees greater freedom, responsibility, choice, and authority on the job is characteristic of

Job enrichment can be thought of as a way to increase __________ motivation.

To combat boredom, many companies are having workers do a complete cycle of work, are giving them direct feedback about their progress, and are encouraging them to learn new skills. All of these are a part of an approach known as

Which of the following is NOT a term used to describe the approach that involves working away from the office but using a computer to stay connected throughout the workday?

The organizational culture involves which of the following?

Regarding employees who show organizational citizenship, which of the following statements is FALSE?

How people are hired and trained, disciplined, and dismissed as well as how employees dress, communicate, resolve conflicts, and celebrate occasions are aspects of the

The distinct customs, beliefs, values, attitudes, and rituals that develop over time within a job setting are referred to as the

Which of the following involves making a job more personally rewarding, interesting, or intrinsically motivating and typically involves increasing worker knowledge?

Job enrichment increases workers'

Which of the following would tend to make a job more intrinsically motivating?

Which of the following involves the employee working from home but using a computer to stay connected to the office throughout the day?

The key that underlies job enrichment is an increase in the workers'

Regarding employees who show organizational citizenship, which of the following statements is FALSE?

An employee who makes positive contributions to the success of an organization in ways that go beyond his or her job description is exhibiting

Chet wants to provide job enrichment for his employees. He can accomplish this in all of the following ways EXCEPT by

Workers are encouraged to continuously learn and exercise a broad range of options, skills, and information related to their occupations in which management approach?

Within an organization, the social climate including the customs, attitudes, and rituals is known as the