You can show your commitment to internal customers by:
A) not coming to work on time.
B) being polite and courteous.
C) answering questions or calls at your leisure.
D) All the above
Correct Answer:
Verified
Q5: A smile is always appropriate when dealing
Q6: When you are helpful and provide assistance
Q7: It is not necessary for an organization
Q8: Problems can be avoided by learning to
Q9: Thanking the caller at the end of
Q11: Interpersonal space boundaries can be based on:
A)
Q12: Effective customer service should be an important
Q13: When dealing with customers, you should:
A) explain
Q14: It is important to follow up with
Q15: Excellent internal customer service can lead to:
A)
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