When dealing with customers, you should:
A) explain issues or points clearly or fully.
B) assume the customer already has all the necessary information.
C) discuss only the issues or points that are in question.
D) None of the above

Question

Quizplus · Accepted Answer

Explaining issues or points clearly and fully ensures effective communication and understanding, which is crucial in customer service. Assuming the customer has all the necessary information or discussing only the issues in question might lead to misunderstandings or incomplete resolutions.

When Dealing with Customers, You Should