Which of the following strategies will help service organizations overcome perishability of services?

Question

Quizplus · Accepted Answer

Perishability of services means that a service cannot be stored or saved for future use. Thus, finding ways to synchronize supply and demand can help service organizations overcome this challenge, by ensuring that the right amount of resources (employees, equipment, etc.) are available at the right time to meet customer demand. Increasing credence qualities, providing training for employees, and improving standardization can all improve the quality and consistency of services, but do not directly address the issue of perishability.

Which of the Following Strategies Will Help Service Organizations Overcome