Garth works with Bon in a store and will unpack electronic devices and components and then place them on the shelves.Even though Garth is the store manager and this is not part of his job, he does this task when Bon is busy serving customers.What type of performance is he displaying?
A) task performance
B) contextual performance
C) job performance
D) technical performance

Question

Quizplus · Accepted Answer

Garth is performing a task that is not necessarily part of his job description but is contributing to the overall success and smooth functioning of the store. This is an example of contextual performance, which refers to voluntary actions by employees that benefit the organization but are not part of their formal job responsibilities.

Garth Works with Bon in a Store and Will Unpack