During the performance appraisal and review process, Mark and his manager realised that Mark often struggled to type accurately, resulting in his work having errors and his work taking more time to complete than his colleagues' work.Mark's manager would use this information to:
A) decide Mark's training and development needs
B) withhold rewards to punish Mark for his poor performance
C) redesign Mark's job so that he no longer had to type
D) give more of Mark's typing work to his colleagues

Question

Quizplus · Accepted Answer

Mark's manager should use this information to identify Mark's training and development needs. By providing suitable training, Mark can improve his typing skills and complete his work accurately and efficiently. This will also benefit the organisation in the long run, as Mark will be able to contribute more effectively to achieving organisational goals. Withholding rewards, redesigning Mark's job or giving Mark's work to colleagues may not be the best solutions to address his performance issue.

During the Performance Appraisal and Review Process, Mark and His