When appraising the performance of a group of workers he supervises, John considers each of his employees in turn and circles a number or word on a bipolar scale to signify the degree to which that employee demonstrates a particular job-related skill.John is using:
A) critical incidents method
B) management by objectives
C) behaviour observation scale
D) graphic rating scale

Question

Quizplus · Accepted Answer

John is using a graphic rating scale, which involves rating employees on various dimensions using a scale that spans from one extreme to another. This is different from the critical incidents method, which requires recording specific incidents of exemplary or problematic behavior, a management by objectives approach, which involves setting specific goals and evaluating employees based on their progress in achieving these goals, and a behavior observation scale, which involves observing and rating specific behaviors on a pre-determined scale.

When Appraising the Performance of a Group of Workers He