What is a configuration item?
A) Any financially valuable component that can contribute to delivery of an IT product or service
B) Any component that needs to be managed in order to deliver an IT service
C) Any change of state that has significance for the management of a service
D) A problem that has been analyzed but has not been resolved
Correct Answer:
Verified
Q126: Which practice includes the use of approaches
Q127: Which guiding principle considers how the steps
Q128: Which statement about problems is CORRECT ?
A)
Q129: Which does the ITIL service value system
Q130: An SLA is a service level agreement.
Q132: Which is a use of the change
Q133: Identify the missing words in the following
Q134: Which guiding principle says that services and
Q135: How should an organization prioritize incidents?
A) Ask
Q136: Which helps to manage an incident when
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents