Identify the missing words in the following sentence. When an organization has decided to improve a service, it should start by considering [?].
A) existing information
B) new methods
C) additional measurements
D) revised processes
Correct Answer:
Verified
Q128: Which statement about problems is CORRECT ?
A)
Q129: Which does the ITIL service value system
Q130: An SLA is a service level agreement.
Q131: What is a configuration item?
A) Any financially
Q132: Which is a use of the change
Q134: Which guiding principle says that services and
Q135: How should an organization prioritize incidents?
A) Ask
Q136: Which helps to manage an incident when
Q137: Identify the missing word in the following
Q138: What is a service?
A) A possible event
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