Which is true of early technical support efforts?
A)Supporting technology was a primary focus of most companies.
B)Developers developed software while analysts handled support issues.
C)Users often had no idea of whom to call for support questions.
D)Recurring problems were quickly identified and resolved.

Question

Quizplus · Accepted Answer

In the early days of technical support, there was often confusion and a lack of clear direction on whom users should contact for support issues. This was due to the nascent state of IT departments and the lack of established protocols for handling user problems.

Which Is True of Early Technical Support Efforts