When hiring dispatchers, which skill is least important?
A)interpersonal skills
B)the ability to follow clearly defined procedures
C)technical skills
D)the ability to ensure customer satisfaction

Question

Quizplus · Accepted Answer

Technical skills, while beneficial, are generally considered the least important for dispatchers compared to interpersonal skills, the ability to follow procedures, and ensuring customer satisfaction. Dispatchers primarily need to communicate effectively, follow protocols, and keep customers happy, which can often be achieved with on-the-job training for specific technical requirements.

When Hiring Dispatchers, Which Skill Is Least Important