Which is true about level one service desk analysts?
A)They typically document all details of incidents throughout their lifecycle.
B)They retain incident ownership only while they are working on the incident.
C)They provide updates to customers throughout each incident's lifecycle.
D)Their primary responsibility is to resolve complex incidents that involve a lot of time and research.

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The Answer of Which is true about level one service desk analysts?
A)They typically document all details of incidents throughout their lifecycle.
B)They retain incident ownership only while they are working on the incident.
C)They provide updates to customers throughout each incident's lifecycle.
D)Their primary responsibility is to resolve complex incidents that involve a lot of time and research.

Which Is True About Level One Service Desk Analysts