____ web sites enable customers to have "live" contact with analysts or other customers.
A) Real-time
B) Passive
C) Active
D) Interactive
Correct Answer:
Verified
Q40: When a customer calls a service desk,
Q41: _ is a service provided by a
Q42: A popular use of _ is to
Q43: _ identify/identifies the origin of a call
Q44: Which is a technique that service desks
Q46: Which is true about incident management systems?
A)When
Q47: Homegrown incident tracking systems _.
A)typically benefit large
Q48: If a medium-sized service desk wants a
Q49: In the context of the DIKW hierarchy,
Q50: _ is a searching technique that uses
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents