The job of translating target customer requirements into a working prototype is helped by a set of methods known as quality function deployment, which takes the desired customer attributes and turns them into a list of engineering attributes.

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Quality function deployment (QFD) is a set of methods used to convert customer requirements into design specifications. It involves creating a matrix that translates customer requirements (known as "voice of the customer") into a set of technical requirements (known as "voice of the engineer"). This matrix helps ensure that the final product meets or exceeds the needs of the customer.

The Job of Translating Target Customer Requirements into a Working