Anthony is salesperson for XYZ Co. and is confronting an objection. The first thing Anthony needs to do is:
A) Forestall
B) Ask for the order
C) Respond to the objection
D) Listen carefully
E) Assess the objection

Question

Quizplus · Accepted Answer

Before Anthony can address the objection, he needs to listen carefully to what the customer is saying. This will help him understand the root of the objection and respond appropriately.

Anthony Is Salesperson for XYZ Co