Price loyalty is driven by rational economic behaviour and the main motivations are cautious management of money or financial necessity.
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Q8: _ are those elements that help customers
Q9: The following is a disconfirmation model designed
Q10: Train service operators may think that customers
Q11: Relationships can become destabilized and uncertainty between
Q12: Monopoly loyalty arises where a consumer has
Q14: The proliferation of loyalty programmes in most
Q15: The three major outcomes from the development
Q16: Pansari and Kumar (2017) define 'loyalty' as
Q17: Service expectations are a measure of the
Q18: Although SERVQUAL has many benefits and is
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