_______________ are those elements that help customers to evaluate an offering prior to purchase. Physical products tend to have a high number of these attributes that serve to reduce customer risk and increase purchase confidence.
A) Credence properties
B) Experience properties
C) Tangible properties
D) Search properties
Correct Answer:
Verified
Q3: _ is based on the principle that
Q4: A natural outcome of building trust and
Q5: _ is based on the idea that
Q6: This is a true form of loyalty
Q7: People have to physically present themselves so
Q9: The following is a disconfirmation model designed
Q10: Train service operators may think that customers
Q11: Relationships can become destabilized and uncertainty between
Q12: Monopoly loyalty arises where a consumer has
Q13: Price loyalty is driven by rational economic
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