With reference to leader-member exchanges, humor has been found to
A) enhance the quality of these exchanges.
B) decrease the quality of these exchanges.
C) decrease the importance of these exchanges.
D) enhance the importance of these exchanges.

Question

Quizplus · Accepted Answer

Research has shown that humor used appropriately can enhance leader-member exchanges by increasing likability and trust, reducing tension, and fostering a positive atmosphere for communication and problem-solving. However, if humor is used inappropriately or excessively, it can decrease the quality of the exchanges by creating misunderstandings, offense, or a lack of professionalism.

With Reference to Leader-Member Exchanges, Humor Has Been Found to