Organizational development specialists identify three distinct steps for achieving behavioral and attitudinal changes. These are
A) freezing, changing, and intervention.
B) unfreezing, change agent, and freezing.
C) unfreezing, intervention, and refreezing.
D) intervention, refreezing, and change agent.
E) none of these.

Question

Quizplus · Accepted Answer

The three distinct steps for achieving behavioral and attitudinal changes are unfreezing, intervention, and refreezing. Unfreezing refers to creating awareness and motivation for change, intervention involves implementing the desired changes, and refreezing is about solidifying the new behavior or attitude as the norm. Choice A and D do not include the unfreezing step and are therefore incomplete. Choice B includes a "change agent" step instead of intervention, which can be confusing and inaccurate.

Organizational Development Specialists Identify Three Distinct Steps for Achieving Behavioral