In the _____ method, the manager keeps a written record of both highly favorable and unfavorable actions performed by an employee during the entire rating period.
A) forced distribution
B) ranking
C) essay
D) critical incident

Question

Quizplus · Accepted Answer

The critical incident method involves keeping a written record of both highly favorable and unfavorable actions performed by an employee during the entire rating period. This allows for a more objective evaluation of an employee's performance, rather than just focusing on a few subjective incidents.

In the _____ Method, the Manager Keeps a Written Record