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A Company Uses Its Marketing Database to Run an RFM

Question 32

Multiple Choice

A company uses its marketing database to run an RFM analysis on its customers. The F in RFM stands for frequency and refers to


A) the number of times a customer was reached with any kind of advertising message from the company.
B) the number of times a customer was reached through a direct-marketing medium for the company.
C) the number of times a customer bought a product from any product category.
D) the number of times a customer bought a product from the company.

Correct Answer:

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