Call centers that initiate calls to prospects and customers are called _________.
A) teleprospecting
B) telesales
C) telecoverage
D) outbound telemarketing
E) inbound telemarketing

Question

Quizplus · Accepted Answer

Outbound telemarketing involves initiating calls to customers and prospects to sell products or services. The other options are not specific to making outbound calls for sales purposes.

Call Centers That Initiate Calls to Prospects and Customers Are