Which of the following strategies will help service organizations overcome perishability of services?

Question

Quizplus · Accepted Answer

Finding ways to synchronize supply and demand can help service organizations overcome the perishability of services. By better managing customer demand and optimizing staffing levels and resources, service providers can reduce the risk of losing revenue due to unused capacity or unfulfilled customer demand. While improving service quality and providing employee training can help enhance customer perceptions of service value, they don't directly address the issue of perishability. Similarly, increasing the credence qualities of services (i.e., making them more difficult to evaluate) may help reduce the risk of service failure, but it won't necessarily make services less perishable.

Which of the Following Strategies Will Help Service Organizations Overcome