According to Umayr Ismail there are five key pillars to bear in mind when building long-term, sustainable customer relationships. Which of the following is not one of them?
A) People-centred
B) Trust
C) Respect
D) Coopetition
Correct Answer:
Verified
Q2: _is the present value of future profits
Q3: Which of the following is not one
Q4: The development of long-term and intimate relationships
Q5: In the loyalty ladder, what are Suspects?
A)
Q6: What all needs to be considered while
Q7: In the loyalty ladder, what are prospects?
A)
Q8: What is not necessarily a defining characteristic
Q9: Some companies adjust for different customers by
Q10: Zeithaml et al (2001) proposed _ based
Q11: What are the four levels of the
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