Which is not an important step in building customer love?

Question

Quizplus · Accepted Answer

Enlistment, engagement, enlightenment are all important steps in building customer love as they involve attracting the customer to your brand, involving them in the brand experience, and educating them on the brand's values and offerings. However, transcendence is not a necessary step in building customer love as it involves reaching a higher state or level, which may not be relevant or achievable in the context of a brand-customer relationship. There are seven steps in building customer love and transcendence is not one of them.

Which Is Not an Important Step in Building Customer Love