Which of following are NOT the benefits from achieving customer love?
A) Customers who love you take care of you.
B) Customers not only recommend you; they insist.
C) Customers forgive our mistakes.
D) They will pay less for what you offer.
Correct Answer:
Verified
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Q29: What does BDAI stand for?
A) Big data
Q30: Bell (2002) argues that it is no
Q31: Which is not an important step in
Q32: What is customer empowerment?
A) Affirming the covenant
B)
Q33: Kotler (2003) explains that there are two
Q34: Loyalty schemes can reasonably be expected to
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