The key issue with CRM is that customers would feel______ rather than being _____

Question

Quizplus · Accepted Answer

CRM stands for Customer Relationship Management, which is a strategy that businesses use to manage interactions with customers and potential customers. The key issue with CRM is that if companies become too aggressive with their marketing and sales tactics, customers may feel like they are being "stalked" or excessively pursued, rather than "wooed" or courted. Option C is the correct choice because it reflects the negative consequences of aggressive CRM practices.

The Key Issue with CRM Is That Customers Would Feel______