Question 1

Research has found that although community policing departments emphasized a different level of service delivery and performance evaluation, these changes were yet to be reflected in their performance appraisal instruments.

Accepted Answer

The statement indicates that although community policing departments have made changes in service delivery and performance evaluation, these changes have not yet been reflected in their performance appraisal instruments.

Question 2

Critics of police performance measurement systems suggest that police should not just focus on reducing crime by arrest but should consider the totality of their performance activity and its impact on community safety in order to judge their effectiveness.

Accepted Answer

Critics argue that police performance measurement should take into account not just crime reduction by arrests but also other factors such as community engagement, use of force incidents, and overall impact on community safety.

Question 3

Macro measures are broad indicators of effectiveness based on the subjective reflection of impressions of police activities.

Accepted Answer

Macro measures are broad indicators of effectiveness but are typically based on objective data such as crime rates, arrest numbers, and response times, rather than subjective reflections of impressions.

Question 4

Individual performance systems can be improved if a department disciplines managers who fail to follow system directives.

Accepted Answer

Disciplining managers who fail to follow system directives can act as a deterrent for other managers to comply with the individual performance system.

Question 5

Employees are more likely to accept a department's performance evaluation system if they realize it can be the basis for the use of discipline.

Accepted Answer

Employees are more likely to accept a department's performance evaluation system if they believe it is fair, transparent, and used for development and improvement, rather than primarily for discipline.

Question 6

Valid measures correctly capture the concept under consideration.

Accepted Answer

Valid measures are measures that accurately represent the concept they are intended to measure. This means that they are unbiased, reliable, and have appropriate validity (i.e. content, criterion, construct etc.). Therefore, they correctly capture the concept under consideration.

Question 7

Reliable measures yield the same result upon repeated applications.

Accepted Answer

Reliable measures are consistent and yield the same result upon repeated applications.

Question 8

Selective reporting by victims can influence the accuracy of crime rates.

Accepted Answer

Selective reporting by victims can lead to under-reporting of crime, which can result in inaccurate crime rates. For example, if victims of domestic violence choose not to report the abuse, it may not be included in official crime statistics, leading to an underestimate of the prevalence of this crime. Therefore, selective reporting by victims can have a significant impact on the accuracy of crime rates.

Question 9

A target is the part of a performance measure that establishes the desired level to be reached in a defined time period.

Accepted Answer

The answer of A target is the part of a...

Question 10

Output measures consider the quantity of the service delivered.

Accepted Answer

Output measures are used to evaluate the quantity of service delivered, while outcome measures evaluate the impact of the service on the target population.

Question 11

Discuss the reasons for measuring performance, and state which reason is most important and why.

Accepted Answer

The answer of Discuss the reasons for measuring performance, and...

Question 12

What are the difficulties in measuring the crime rate, and how can they be addressed?

Accepted Answer

The answer of What are the difficulties in measuring the...

Question 13

What is the purpose of individual performance measurement, and how can it be improved?

Accepted Answer

The answer of What is the purpose of individual performance...

Question 14

What are the issues in the evaluation of strategy? Which is most important, and why?

Accepted Answer

The answer of What are the issues in the evaluation...

Question 15

What are the issues with validity and reliability, and how do they influence performance measures at all levels?

Accepted Answer

The answer of What are the issues with validity and...

Quiz 10: Measuring Police Performance