When a salesperson is using their native language:
A)They must speak clearly in order to not be misunderstood by the customer.
B)They tend to offend their customers.
C)Language is less of an issues as the cultural context is intact.
D)They have higher sales quotas.

Question

Quizplus · Accepted Answer

When a salesperson is using their native language, language is less of an issue as they have a better understanding of the cultural context. This can help the salesperson establish a better rapport with the customer and increase the likelihood of making a sale. However, speaking clearly is still important to avoid any misunderstandings. Offending customers is not a typical result of using one's native language. There is no evidence that higher sales quotas are a result of using one's native language.

When a Salesperson Is Using Their Native Language