If a salesperson made this statement regarding his sales manager, "I like him personally and regard him as a friend," the manager is likely exercising what type of power?

Question

Quizplus · Accepted Answer

The salesperson's statement suggests that he likes and respects the sales manager, indicating that the manager has referent power (the power to influence others based on personal likability or respect). The other forms of power, such as expert power (based on knowledge or expertise), legitimate power (based on position or status), reward power (based on the ability to give rewards or incentives) and coercive power (based on the ability to punish or intimidate) may also be exercised by the manager, but the statement specifically suggests referent power.

If a Salesperson Made This Statement Regarding His Sales Manager