Internal failure costs are associated with product recalls, warranty claims, and returns.

Name: Internal failure costs are associated with product recalls, warranty claims, and returns.
Brand: Quizplus
Rating: 5.0 (37 reviews)

Question

Quizplus · Accepted Answer

Internal failure costs are costs incurred to fix problems before a product is delivered to the customer, such as scrap, rework, and process failures, not costs associated with product recalls, warranty claims, and returns, which are considered external failure costs.

Internal Failure Costs Are Associated with Product Recalls, Warranty Claims