Which is not a reason that buyers purchase CRM Systems?
A)to retain customers
B)to enhance the buying experience for customers
C)to encourage development of customer communities
D)to encourage the development of social networks
E)to create functional silos for customer data transactions

Question

Quizplus · Accepted Answer

Creating functional silos for customer data transactions is not a reason that buyers purchase CRM Systems; on the contrary, CRM Systems aim at breaking down these silos by providing a centralized system for managing customer data and interactions across different departments and functions in an organization. The other options (A, B, C, and D) are all valid reasons for buyers to purchase CRM Systems.

Which Is Not a Reason That Buyers Purchase CRM Systems