In the current business environment, firms have learned to be open about products and services with consumers who have endless sources of information, including blogs, chat rooms, and independent websites.

Question

Quizplus · Accepted Answer

With the rise of social media and independent review sites, consumers have access to a wealth of information about products and services, leading businesses to be more transparent about their offerings to maintain consumer trust and loyalty.

In the Current Business Environment, Firms Have Learned to Be