Particularly in a teamwork environment, such as a restaurant, the advantage of a service blueprint is that it ________.
A) provides managers with a way to integrate service topics into the performance evaluation process
B) provides employees with a way to rate the performance of the other team members
C) shows employees how their individual roles fit into the entire system
D) focuses on the company organization as the foundation of work efforts
E) provides incentives to employees for their contributions

Question

Quizplus · Accepted Answer

A service blueprint provides a visual representation of the entire service process, including the different roles and steps involved. This can help employees better understand how their individual roles fit into the larger system and can improve communication and coordination among team members. It does not relate to performance evaluation, rating other team members, company organization, or providing incentives.

Particularly in a Teamwork Environment, Such as a Restaurant, the Advantage